Care and Support
Help when you need it most.
Tektivity Care and Support is 24x7 computer and telephone support. Our seasoned team of network administrators, system engineers and telephone technicians are a phone call away. While most of the repairs can be done remotely, our fully equipped repair vehicles will take our technicians on site for quick repair.
What is Care and Support?
Simply stated, Tektivity becomes your information technology - IT - department. Care and Support means that your servers, network, computers, telephone system and data applications will stay up and active longer due to quick repair times and proactive upgrades and maintainance. Tektivity handles all IT functions for a fixed monthly charge.
Why Care and Support?
Tektivity's Care and Support is uniquely designed to provide your business with a cost effective, comprehensive solution. Tektivity's outsourcing service replaces the mundane tasks of an in-house IT department. We manage servers, software, computers, telephones, PBX's, upgrades, moves, adds and changes. With the reliance of Tektivity, your core IT function is greatly upgraded, allowing you more time to work on your business rather than dedicating your time and resources to building and constantly maintaining infrastructure.
With Tektivity's Care and Support, IT expenditures become predictable. You have managed growth and simplified support allowing you to focus on aligning strategies with your business objectives. The benefits of our managed services is to help you sustain a competitive advantage, improve operational efficiencies, increase employee productivity, and to ultimately devote more time and resources to your clients. Tektivity provides "State of the Art" technology and industry-leading services as part of its standard operations, which are all included in the monthly charges.