Telephone Systems
Questions that help Tektivity determine the right phone system for you.
- Why do you think you need a new phone system?
- What is the biggest problem with your current system?
- What do you really like about the current system that you would not change?
- What are the 2-3 most important things a new phone system needs to have?
- Describe what people do in the office.
- How do they interact with each other?
- How do they interact with customers?
- Are people generally working in the office or out?
- What percentage of each
- How many hours out of the office?
- How important is it they have office contact?
- How do you handle e-mail?
- Do you have voice mail now?
- Describe how it works
- Any issues that need to be resolved?
- How many people need VM access?
- How many people need VM access in the future?
- Do you need your voicemail to answer with an auto attendant for one company?
- What would be an ideal auto attendant?
- Do you use on hold for selling or other information to customers?
- How many incoming lines do you need right now? in the near future?
- How many phone users to you have?
- How many stations do you need right now? In the near future?
- How many users in the future?
- How much money can you realistically invest in this equipment?
